> For the complete documentation index, see [llms.txt](https://fytex.gitbook.io/fyzap/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fytex.gitbook.io/fyzap/kanban-pro/visao-geral.md).

# Visão Geral

O KanbanPro é o sistema de gestão de tarefas e funil de vendas integrado ao FyZap. Com ele você organiza atendimentos, oportunidades e processos em quadros visuais no estilo Kanban — sem precisar sair da plataforma.

<figure><img src="https://2235870375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJFd0S7KpQIO1rClRKQDP%2Fuploads%2FwIM33Wv7TEBqdfG5KLPN%2Fimage.png?alt=media&amp;token=035f74fb-47a4-44c2-9ff7-0ed8a012891f" alt=""><figcaption></figcaption></figure>

#### Para que serve?

* **Funil de vendas:** acompanhe cada contato desde o primeiro interesse até o fechamento
* **Gestão de atendimentos:** organize tickets por etapa de resolução
* **Projetos internos:** distribua tarefas entre a equipe com responsáveis e prazos

#### Conceitos básicos

Antes de começar, entenda os três pilares do KanbanPro:

| Conceito           | O que é                                                                    |
| ------------------ | -------------------------------------------------------------------------- |
| **Quadro**         | O projeto ou funil em si. Ex: "Vendas 2025", "Suporte Técnico"             |
| **Etapa (Coluna)** | Uma fase do processo. Ex: "Leads", "Em Negociação", "Fechado"              |
| **Card**           | Um item dentro de uma etapa. Representa um contato, tarefa ou oportunidade |


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