> For the complete documentation index, see [llms.txt](https://fytex.gitbook.io/fyzap/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fytex.gitbook.io/fyzap/atendimentos/chave-pix.md).

# Chave PIX

Disponível somente para canais API PLUS

Esta funcionalidade permite **enviar uma Chave PIX diretamente pela tela de atendimento**, facilitando o envio de dados de pagamento ao cliente.

> ⚠️ **Disponível apenas para canais do tipo API PLUS**

***

#### 📍 Onde configurar

Acesse o menu:

**Configurações → Canais → Gerenciar Chaves Pix**

<figure><img src="https://2235870375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJFd0S7KpQIO1rClRKQDP%2Fuploads%2FSI2nJ9IWKo10m19ZLLz1%2Fimage.png?alt=media&amp;token=ce4b5cda-45d6-4092-93c8-4bf9857ca3e1" alt=""><figcaption></figcaption></figure>

***

#### ➕ Como cadastrar uma Chave PIX

O cadastro é simples e rápido.

1. Informe uma **identificação da chave**
   * Serve apenas para organização interna
   * Exemplo: *PIX Principal*, *PIX Loja Centro*, etc.
2. Preencha os **dados da Chave PIX**

   * Pode ser CPF, CNPJ, e-mail, telefone ou chave aleatória

   <figure><img src="https://2235870375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJFd0S7KpQIO1rClRKQDP%2Fuploads%2FoQMx4Ka26oZ8JylIcZyP%2Fimage.png?alt=media&amp;token=0594b99b-9ef8-45ee-8b1b-4f5eb6acbc52" alt=""><figcaption></figcaption></figure>

✅ Após salvar, a chave estará pronta para uso.

***

#### 💬 Usando a Chave PIX no atendimento

Depois de cadastrada, a Chave PIX ficará disponível **na tela de atendimento**, somente para **canais API PLUS**.

<figure><img src="https://2235870375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJFd0S7KpQIO1rClRKQDP%2Fuploads%2FBDB4GkDn85mwQNgTP3QC%2Fimage.png?alt=media&amp;token=1005627b-493a-4186-a1ad-fb4c9608f5df" alt=""><figcaption></figcaption></figure>

**Para enviar ao cliente:**

1. Selecione a **Chave PIX desejada**
2. Clique em **Enviar**

<figure><img src="https://2235870375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJFd0S7KpQIO1rClRKQDP%2Fuploads%2FfoY2wR1yuFIAAbt3hN5B%2Fimage.png?alt=media&amp;token=e21939c7-438d-4931-8f60-c4577218c902" alt=""><figcaption></figcaption></figure>

***

#### 📄 Formato da mensagem enviada

A mensagem será enviada automaticamente neste formato padrão:

<figure><img src="https://2235870375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJFd0S7KpQIO1rClRKQDP%2Fuploads%2FCjdsupJPnvKvL1xSVpNA%2Fimage.png?alt=media&amp;token=550178a7-e0ce-49de-8d7f-ce927cacfeb6" alt=""><figcaption></figcaption></figure>

***

#### 📝 Informações adicionais (opcional)

Se desejar, você pode adicionar **informações extras**, como:

* Valor do pagamento
* Descrição
* Observações para o cliente

<figure><img src="https://2235870375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJFd0S7KpQIO1rClRKQDP%2Fuploads%2FpbnDw8j24zEz7ME9py22%2Fimage.png?alt=media&amp;token=278d4f38-6084-4f90-bb65-d8f55cd933f8" alt=""><figcaption></figcaption></figure>

**Resultado final para o cliente:**

<figure><img src="https://2235870375-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJFd0S7KpQIO1rClRKQDP%2Fuploads%2FBNZlHQCL4E8lziFazMUa%2Fimage.png?alt=media&amp;token=a1908596-ab27-4b99-b9f9-79a3187b4c64" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
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```
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